Returns & Exchanges
We want you to be completely satisfied with your purchase from the Christoph Niemann Shop; if your artwork or home goods arrive damaged or aren't quite right, you may return them within 14 days of receipt.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and a brief explanation for the return to receive a return authorization.
- 2.Prepare the Package
Carefully pack the items in their original packaging to ensure that prints and fragile home goods are protected from damage during transit.
- 3.Ship the Item
Affix the provided return label or ship the package through your preferred carrier to our studio address, ensuring the parcel is tracked and insured.
- 4.Receive Your Refund
Once our team inspects the returned items to confirm they are in original condition, we will process a full refund to your original payment method within 5-7 business days.